Privacy Policy

1Introduction

Welcome to CrewReve — India's premium institute for air hostess, cabin crew, ground staff, hospitality, and travel industry training. We value the trust you place in us when you share your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use, protect, and share it.

By using crewreve.com or enrolling in any of our programs, you agree to the practices described in this Privacy Policy.

2Information We Collect

We collect the following types of information:

2.1 Personal Information You Provide

• Full name, age, date of birth
• Phone number and WhatsApp number
• Email address
• Residential address & city (Delhi, Gurgaon, Faridabad, etc.)
• Educational qualifications
• Course preference and career goals
• Photograph (during enrollment or campus events)
• Government ID (for admission verification only — Aadhaar, PAN, passport)

2.2 Technical Information (Automatically Collected)

• IP address & approximate location
• Browser type and version
• Device information (mobile, desktop, OS)
• Pages visited and time spent on each page
• Referring website (how you found us)
• Cookies and similar tracking technologies

3How We Use Your Information

We use the information we collect for the following purposes:

• Enrollment processing — To register you for courses and process admissions
• Communication — To respond to your inquiries via call, WhatsApp, email, or SMS
• Course delivery — To provide training, classroom access, and placement support
• Placement assistance — To share your profile (with consent) with hiring partners like IndiGo, Air India, Vistara, Emirates, etc.
• Marketing — To send you information about new batches, offers, success stories (you can opt-out anytime)
• Website improvement — To analyze user behavior and improve our website experience
• Legal compliance — To fulfill legal obligations under Indian laws

4Sharing Your Information

We do not sell your personal information to anyone. We may share information only in the following circumstances:

4.1 With Your Consent

We share your profile, resume, and contact details with airlines, ground handlers, hotels, and travel companies only after you give us explicit permission during the placement process.

4.2 Service Providers

We may share data with trusted third-party service providers who help us operate our institute — such as payment processors, SMS/WhatsApp service providers, email service platforms, and cloud hosting providers. These providers are obligated to protect your data.

4.3 Legal Requirements

We may disclose information if required by law, court orders, or government authorities, or to protect the rights, property, or safety of CrewReve, our students, or others.

5Cookies & Tracking Technologies

Like most websites, crewreve.com uses cookies and similar technologies to:

• Remember your preferences (language, recent searches)
• Analyze website traffic (via Google Analytics)
• Show relevant ads on social media platforms (Facebook Pixel, Instagram)
• Track form submissions and inquiries

You can disable cookies in your browser settings, but some features of our website may not work properly without them.

6Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission (HTTPS website)
• Secure servers and password-protected databases
• Limited employee access to personal information
• Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7Your Rights

Under Indian data protection laws (including the Digital Personal Data Protection Act, 2023), you have the following rights:

• Right to Access — Request a copy of the personal information we hold about you
• Right to Correction — Ask us to update or correct inaccurate information
• Right to Deletion — Request deletion of your personal data (subject to legal/educational record retention)
• Right to Opt-Out — Unsubscribe from marketing communications anytime
• Right to Withdraw Consent — Withdraw consent for data processing (where consent is the basis)
• Right to Grievance Redressal — Lodge a complaint with our Data Protection Officer

To exercise any of these rights, please contact us or email info@crewreve.com.

8Children's Privacy

Our services are intended for students aged 17 years and above (or 15+ for Personality Development course). We do not knowingly collect personal information from children under 15. If you believe we have collected information from a minor without parental consent, please contact us immediately and we will delete such information.

9Third-Party Links

Our website may contain links to third-party websites (such as airlines, hiring partners, social media platforms). We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party website before sharing your information with them.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

For material changes, we will notify you via email or website notice before they take effect.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of courts in Delhi NCR.